Thank you for purchasing through ClouDuka.
You can initiate a return within 14 days after delivery / collection for Eligible reasons. Eligible reasons refers to:
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging.
If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
If you have any additional questions or would like to request a refund, feel free to contact us.
Once your return request has been submitted: